COVID-19 (Coronavirus): It is with great sadness that we have closed all of our services in line with Government guidance. Customer payments in relation to these services have been suspended. You can view the latest updates here. We thank you for your support and patience at this difficult time.

Your data protection rights

You have a number of rights in relation to your personal information under data protection law. For further information about your rights please see our privacy policy, Section 7 If you have any queries or requests about your personal data, please complete the form below. In order for us to deal with you with your query efficiently, we will need to collect some personal data from you and for your safety we may later ask for ID. We will only use this data as necessary to deal with this query. We will contact you within 30 days with a response.
Please give us all the information you will need in order to satisfy your request. If you are requesting an amendment please give us your new details.
Personal details
Example PE1 1BR
This number is found on the back of your Vivacity card below the barcode. If you have multiple cards please list all
What service areas do you use?