COVID-19 (Coronavirus): It is with great sadness that we have closed all of our services in line with Government guidance. Customer payments in relation to these services have been suspended. You can view the latest updates here. We thank you for your support and patience at this difficult time.

Gym membership cancellation form

In line with Government guidelines relating to Coronavirus, we have sadly closed all of our services and suspended all gym memberships. No customer payments will be taken during this closure.

If you still wish to cancel your membership, you can do so using the form below.

If you want to contact us, please email

We thank you for your understanding and patience during this difficult time.

You can find this on the back of your purple Vivacity Card
Select all that apply and use the 'Other Reasons' field below for any additional information you wish to provide

Thank you for completing this form - your reasons for leaving will help us understand how we can improve our overall gym offer. Press the submit button and you will see a 'thank you' note on this page to confirm we have received it. If you have not received the 'thank you' please contact